Common Questions to be answered.....

We know you will be delighted with your poncho, if you are unsure here are a few popular questions we've answered to take the guesswork out of your decision...
How to fold me?
See GIF here, To be honest you can scrunch up the poncho or fold however you like.
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Obviously the better the fold the more compact the poncho in it's bag...
What are the delivery details and options?
The poncho's are available for worldwide shipping :
Every poncho is shipped TRACKED + SIGNED,
Each poncho has to be signed for so if you work at a office it is best to order the poncho to your office address so it can be signed for.
UK-
We offer Express Delivery so your order will be delivered between 1-3 working days. 
Hardy Range - FREE SHIPPING
 Europe - tracked + signed
We aim for you to receive your poncho between 3-5 days after you've made your order. 
Hardy Range - FREE.
Worldwide -  tracked + signed
We aim for you to receive your poncho between 5-7 days after you've made your order. 
Hardy Range - £6.50.
 Once your poncho has been posted by us you will receive an email with confirmation of your delivery and also as a tracking number so you can personally track your poncho.
Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
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How do I pay and what are the T&C's ?
All major Credit/Debit Cards or Paypal are all acceptable methods of payment. Payments are securely processed by Shopify.  We do not store any card details nor do we share customer details with any third parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. We detest junk mail as much as you do so we only send out or emails occasionally. 
 
Returns Policy
We dont offer returns on the purchase of poncho's to customers.
This is because our ponchos are made from high quality and also that we believe are poncho's are great and if purchased they are not returned.