Worldwide Shipping Info

Free Worldwide Shipping 

U.K. - Royal Mail 1st Class (1-2 days delivery). FREE

We send all UK parcels with Royal Mail on a 1st Class service. Royal Mail aims to deliver your parcel within 1-2days. Order are not tracked or signed - just 1st class service.

All orders placed before 3pm will be sent that working day. Delivery next day.

Bank holidays and public holidays are not classed as delivery days.

 

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Europe - DHL tracked and signed service. 

Tracked & Signed (5-6 working days) 

FREE

Our European and International orders are sent using highly reliable DHL International Tracked & Signed for service.

 

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International + Rest of World - DHL tracked and signed service. Tracked & Signed (5-7 working days)

N.B. (due to customs clearance, delivery can take up to 15 days. If you have not received your order, please allow this duration before contacting us)

FREE 

All International orders are sent using highly reliable DHL International Tracked & Signed for service.

Please note;

  • Orders will not be dispatched on UK bank holidays and weekends.
  • We aim to dispatch all orders made before 1pm on the same day, orders after that will usually be dispatched the next working day.
  • During busy periods, orders may take a little longer to dispatch.
  • The customer is responsible for any custom & import fees, please check if you will be eligible before ordering.

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Where's my order? Can I track it?
Yes with EU and Worldwide orders you can track/trace your order via DHL's highly reliable tracking service. Once your order is shipped you will receive a tracking number which you can use to track your poncho delivery. All orders are processed and delivered via https://www.dhl.de/en/